
Vaishali Gopal
Chief Resting Officer
On a career break
Lawyer turned technologist and generalist. I was part of a legal tech start up when the concept of legal tech didn’t exist and helped scale the product, people and culture and accelerated growth playing a shape shifter in multiple roles.
Skills & expertise
Start-up Generalist, Strategy, Product, LegalTech Consultant, Leadership, Story-telling, Collaboration, Coach
People Skills, EQ
Proactive problem solving
Difficult conversations
Conflict resolution
Build influence
Self-confidence
Teamwork
Ability to delegate
Understanding boundaries
Leadership
Ability to relate to others
Good communication
Ability to trust others
Knowing how & when to show empathy
Active listening
Genuine interest in others
Trustworthy
Flexibility
Good judgment
Ability to persuade others
Open-mindedness
Proactive honesty
Ability to be supportive and motivate others
Sense of humor
Public speaking
Experience
On a career break (Dec 2008 - Jan 2023)
Past Experience
Handpicked to lead product team in India, reporting directly to CTO/CPO, US.
• Built and rolled-out brand new end to end platform with both front end and back end experiences in three months. This was an initiative and challenge of the company to build a platform that had no baggage of any legacy tools and completely on new technologies and architecture to support the growth expected in the market. Also guided the team driving transformation project of migrating the customers over to the new platform and internal stakeholders.
Mental Models I developed to be successful
• Developing an understanding of go to market strategy, company objectives to translate them into OKRs and roadmap execution strategies.
• Building a great collaboration relationship with strategic leaders in sales, operations, engineering and partners.
• Identifying innovative PMs and product ops resources and getting out of their way.
• Key learning – Strategy, story-telling and becoming an influencer in the organisation.
Prior to that headed operations which included sales solutions, customer success and delivery.
Reporting to VP of Customer Operations, US. Promoted to drive operations across multiple teams –
Solutions>Customer Success>Delivery.
Mental Models I developed to be successful
• Understanding approach to working with resource forecasting and budgeting.
• People management, identifying and nurturing talent and next rung of leaders that can lead independently.
• Developing frameworks to identify process efficiencies to work with engineering team to develop internal
tools to scale speed and cost of delivery of implementations.
• Key Learning – Optimise with what you have and building good culture.
Education
Duke University